Corrected paragraph
After receiving consumer complaints, the client now claims that the robot consistently misreads certain codes and alleges a manufacturing defect. Based on the robot's technology, we know it cannot consistently misread those codes. The reported misreadings are occasional and are caused by improper use rather than a manufacturing defect.
Step-by-step explanation of the changes
- "reclamations" → "complaints": "Reclamations" is unusual in everyday English. "Complaints" is the normal word to use here.
- Keep the subject consistent: The first sentence calls it a "robot," then the second said "the toy." I changed both to "robot" for clarity so the reader knows we are talking about the same thing.
- "We know by its technology" → "Based on the robot's technology": The original phrase is awkward. "Based on the robot's technology" is clearer and grammatically correct.
- Add a small word for grammar: I added "are" in "are caused by improper use" so the sentence reads correctly.
- "those codes" instead of "the codes": Using "those codes" links back to "certain codes" in the first sentence and sounds smoother.
If you want an even shorter version, you can use:
After receiving consumer complaints, the client alleges the robot consistently misreads certain codes and claims a manufacturing defect. Based on the robot's technology, we know it cannot consistently misread those codes. The misreadings are occasional and result from improper use rather than a manufacturing defect.