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Hi Anna — thanks for the clear note. I’ll explain this in simple steps so it’s easy to follow (I’m keeping the language suitable for a 13‑year‑old student, as requested).

Summary answer up front: I can’t give an exact final number yet because I don’t know which package you picked and whether “five shelves along both remaining walls” means 5 shelves total or 5 shelves on each wall (total 10). The two totals (€7,595 and €10,780) are probably the same base package shown with and without extras (or with and without VAT / assembly / transport). If the base package is €7,595, adding 10 shelves + 2 tables + 4 chairs + assembly/VAT can easily bring the total to about €10,780. Read on for a clear step‑by‑step check and a sample calculation.

  1. Step 1 — Confirm ambiguous points I need from you (please send these so I can give a precise price):

    • Name of the chosen package exactly as it appears on your website (or a link / screenshot of the package page).
    • Clarify the shelves: do you mean 5 shelves in total distributed across the two remaining walls, or 5 shelves on each of the two walls (so 10 shelf units total)?
    • Furniture details: what style/size of tables and chairs? (Simple folding/table rental vs designer furniture—prices differ a lot.)
    • Do the calculator screenshots show any line items (VAT, assembly, delivery, electricity, exhibitor passes)? If you can attach the screenshot, that helps me compare exactly.
  2. Step 2 — Why the calculator can show two different totals (most common reasons):

    • One total is the base package price (stand shell only) and the other includes optional furniture/extras.
    • One total might exclude or include VAT/tax (VAT adds ~19% in Germany unless you’re exempt).
    • One total may include assembly / dismantling / transport / onsite labour, which are often billed separately.
    • Different selections in the calculator (for example: carpet, lighting, electricity supply, registration fees, exhibitor passes) were selected for one calculation but not the other.
    • Rounding or a temporary saved quote vs the live basket (a session timeout or cached quote can show different totals).
  3. Step 3 — How I would calculate the final price (method) — do this to check any quote:

    1. Start with the package base price (example: €7,595).
    2. Add furniture costs: number_of_items × unit_price (shelves, tables, chairs).
    3. Add mandatory extras: assembly, transport, electricity, carpet, lighting (each shown as a line item).
    4. Add taxes (VAT) if applicable.
    5. Add any exhibitor fees, insurance, or registration fees.
  4. Step 4 — Example (illustration showing how €7,595 can become ~€10,780)

    Assume the calculator’s lower total is the base package: €7,595.

    Now assume you actually want five shelves on both walls (so 10 shelf units), plus 2 tables and 4 chairs. I’ll use conservative example unit prices (your vendor’s prices may differ):

    • Shelf unit (wall display): €200 each → 10 × €200 = €2,000
    • Table rental (small display table): €150 each → 2 × €150 = €300
    • Chair rental: €40 each → 4 × €40 = €160
    • Subtotal extras = €2,460
    • Assembly / transport / handling (example) = €250–€400 (use €300)
    • New subtotal = €7,595 + €2,460 + €300 = €10,355
    • VAT (example 19%) on taxable items ≈ €10,355 × 0.19 ≈ €1,968 (but sometimes VAT is applied only to certain items; some organisers show prices net and add VAT at the end)
    • If the lower total was VAT‑excluded, adding VAT could produce a number in the €9–€12k range; with slightly different assembly or shelf unit prices you can reach exactly €10,780.

    So the difference €10,780 − €7,595 = €3,185 can easily be explained by adding 10 shelves + 2 tables + 4 chairs + assembly and VAT. If you actually intended only 5 shelves total (not 10), the added amount would be smaller.

  5. Step 5 — Quick checklist of line items to compare against the screenshot:

    • Base package price (net or gross?)
    • Furniture items listed (shelves, tables, chairs) and their unit prices and quantities
    • Assembly / dismantling fee
    • Transport / delivery / storage
    • Electricity / lighting / stand cleaning
    • VAT and whether it’s already included
    • Exhibitor registration or mandatory exhibitor services
  6. Step 6 — What I can do next for you — pick any of these and I’ll prepare it quickly:

    • Compare the two calculator screenshots line by line if you can attach the screenshot (I’ll point out exactly which lines differ).
    • Give a precise new quote if you tell me: chosen package name, shelves = 5 or 10, desired table/chair models, and whether VAT applies to you.
    • Provide a simple priced options list (low/medium/high quality shelves and furniture) so you can pick what fits your budget.

Short checklist for you to send back:

  • Chosen package name or link (copy/paste)
  • Clarify shelves: 5 total or 5 per wall (10 total)?
  • Attach the screenshot showing €7,595 vs €10,780 (or copy the line items)
  • Tell me whether AZToys is VAT‑exempt or not (so I can include VAT correctly)

Once you send those items I’ll produce an exact, line‑by‑line price (clean, final quotation you can use). If you want right now I can also prepare two small example quotes (one with 5 shelves total and one with 10 shelves) using typical rental prices so you can see the difference.

Would you like me to make those two example quotes now (I’ll state all assumptions clearly)? If yes, please confirm whether 5 or 10 shelves and whether VAT applies to AZToys.

Best — I look forward to the screenshot and the package name so I can give the exact total.


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