Hi Anna — I fixed the grammar in your message, showed a clear way to calculate the extra cost, and explained the most common reasons for the two different totals so you can ask the stand builder the right questions. I kept the language simple and step‑by‑step.
1) Grammar‑checked, ready‑to‑send message
Subject: Stand design and pricing for Spielwarenmesse® (AZToys) — Jan 27–31, 2026 Hello [Vendor Name], My name is Anna, and I am writing on behalf of AZToys. We are planning to take part in Spielwarenmesse® (January 27–31, 2026). This year we will use a different stand design: it will be more open so visitors can see our products more easily. We apologize for informing you only a few months in advance and hope the new design won’t be an issue. The new stand will be the same size (49 m²) but will have two fewer walls. On your website there are several stand‑building packages. Could you tell us the total price if we add five shelves along each of the two remaining walls and include 2 tables with 4 chairs (2 tables and 4 chairs total)? Please confirm whether you interpret this as five shelves per wall (10 shelves total) or five shelves in total along the two walls. We are also seeing two different totals in the online calculator: €7,595 and €10,780 (screenshot attached). Could you please explain the difference and confirm which total is correct? Please send an itemized breakdown for each total. Thank you for your help. Kind regards, Anna AZToys
2) How to calculate the additional cost (step‑by‑step, simple)
To get the final price you add the package price plus the cost of each extra item and any service fees, then apply taxes. The formula is:
Final price = Base package price
+ (shelf unit price × quantity)
+ (table price × 2)
+ (chair price × 4)
+ delivery/assembly fees
+ other extras (flooring, electricity, insurance, waste)
+ VAT (or other taxes)
Example with made‑up numbers so you can see how gaps happen:
- Base package: €6,000
- Shelf unit: €70 each × 10 shelves = €700
- Table: €120 each × 2 = €240
- Chairs: €40 each × 4 = €160
- Delivery/assembly: €300
- Subtotal = €6,000 + €700 + €240 + €160 + €300 = €7,400
- VAT 19% = €1,406 → Total = €8,806
This example shows how VAT and service fees can push a number up from the package price to a larger total. If the calculator shows two different totals, one may be without VAT or without some add‑ons.
3) Why the online calculator might show €7,595 vs €10,780
Common reasons for discrepancies:
- Net vs gross: €7,595 might be the net price (without VAT) and €10,780 could be the gross price (with VAT plus extra services).
- Different packages or options selected: One result might include optional extras (flooring, lighting, electricity, signage, cleaning, or carpet) that the other does not.
- Quantity confusion: Shelves might have been interpreted differently (5 per wall vs 5 total). That can double or halve the shelf cost.
- Assembly, delivery or handling fees: One total could include installation and dismantling costs or transport while the other does not.
- Security deposit or insurance: Some platforms add a refundable deposit or event insurance at calculation or checkout.
- System bug or rounding/currency settings: The calculator might have a bug, or different settings for VAT rate, currency, or date range (e.g. number of rental days).
- Two different price views: One total might be an estimate and the other an actual quote that locks in more services.
4) What to ask the vendor (short checklist)
- Ask for an itemized quote that shows the base package, each added item (shelves, tables, chairs), delivery/assembly, other extras, and VAT.
- Attach the screenshot that shows both totals and ask them to explain each line that creates the difference.
- Confirm how they read your shelf request (5 per wall or 5 total).
- Ask if the calculator has settings for VAT on/off, optional extras, or deposits.
5) Want me to do the next step?
I can:
- Rewrite the message into a short, professional email addressed to the vendor (I already prepared a full version above).
- Draft the exact questions to send with your screenshot so they must provide an itemized breakdown.
- Explain a received itemized quote so you can tell which of the two totals is correct.
If you want me to check the numbers, please send:
- The name of the chosen package and its base price shown on the website
- The screenshot that shows €7,595 and €10,780
- Any unit prices you see on the site for shelves, tables, and chairs
Then I will calculate the exact final price and point out why the two totals differ.
Good luck at Spielwarenmesse® — you can send me the screenshots and package name and I will check the math for you.