Understanding the South Carolina Department of Social Services (DSS) and How to Talk to Them (for a 13-year-old)

Learn what SC DSS does, when they might contact you, and respectful steps to take if you ever interact with them, written for a 13-year-old.

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What is the South Carolina Department of Social Services (DSS)?

The South Carolina Department of Social Services (DSS) is a state agency that helps families and children. They work to protect children, provide support to families, and ensure people get the services they need. They might be involved if there are concerns about a child’s safety or well-being.

Why might DSS contact a family?

  • Concerns about a child’s safety or welfare at home or school.
  • Requests for services to help families with food, housing, or parenting support.
  • Reports from teachers, doctors, or neighbors that a child may be in danger or need help.

What to do if DSS contacts you

  1. Stay calm and respectful. Answer questions honestly and calmly.
  2. Ask to involve a parent or attorney. If you’re a minor, you have the right to have a parent, guardian, or attorney present during conversations.
  3. Take notes. Write down what they say, their names, and when the conversation happens.
  4. Ask about the reason for contact. Find out what concerns they have and what steps they plan to take next.
  5. Know your rights. You have the right to safe care, to privacy for certain information, and to have someone you trust with you during discussions when possible.

What happens after contact?

DSS may assess the situation to determine if a child’s safety is at risk and what services might be useful. They might provide or refer to programs for family support, counseling, or financial help. In some cases, they may visit the home or request more information.

How to prepare and stay safe

  • Know who to contact if you feel unsafe or uncomfortable—reach out to a trusted adult, such as a parent, guardian, teacher, or school counselor.
  • Share important information: any injuries, changes in behavior, or situations at home that concern you.
  • Ask for resources: if you need help with food, housing, or counseling, ask DSS or a trusted adult about appropriate programs.
  • Remember, you have the right to be treated with respect and to have support during any conversations.

Where to get help

If you’re unsure what to do or feel overwhelmed, talk to a trusted adult first. You can also contact:

  • Your school counselor or principal
  • A local child advocacy center

Important reminder

This information is general guidance. If there is an immediate danger to a child, contact emergency services right away.

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