If you're experiencing difficulty in opening the subject categories to select specific subjects, here are some step-by-step troubleshooting tips you can follow:

  1. Check Your Internet Connection: Ensure that your internet connection is stable. A weak connection might prevent the page from loading properly.
  2. Refresh the Page: Sometimes, simply refreshing the webpage can resolve loading issues. Look for the refresh button in your web browser or hit F5 on your keyboard.
  3. Clear Browser Cache: Over time, your browser accumulates cache and cookies, which can lead to problems. Try clearing your cache and cookies from your browser settings and then reload the page.
  4. Try a Different Browser: If the issue persists, attempt accessing the site using another web browser. Sometimes certain functionalities are better supported in different browsers.
  5. Disable Browser Extensions: Certain browser extensions might interfere with website functionalities. Try disabling any extensions and see if you can access the subject categories.
  6. Check for Website Issues: It’s possible that the website itself is experiencing issues. Check their official social media or website status page for any notifications or maintenance updates.
  7. Contact Support: If none of the previous steps work, contact the platform’s technical support team for assistance. Provide them with details about the issue, including any error messages you see.

By following these steps, you should be able to troubleshoot the issue effectively and gain access to the subject categories needed for your course selection.

Written September 11, 2024